Thursday, August 30, 2018

Not Cool













The fridge portion of our refrigerator stopped working last night, though the freezer was still fine. It also popped up an error code on the front panel. There was some ice built up in the back left corner of the fridge so we unplugged it, put food in coolers, defrosted the corner with a hair dryer, plugged it back in and the error went away and it seemed to be cooling.

We came down the next morning to find the error was back and it was not cool at all. So after rushing what food we could save up to my folks working fridge, I stayed home to wait for a repair man suggested by LG. Luckily he could come today, and based on the error knew what to bring.

So he took the back panel off to reveal the entire coil was one solid block of ice, our little corner defrost was nothing. The fan had stopped working, so he thawed it all out (with his own hair dryer, I don't know why I thought they'd have some special thawing tool) and replaced the entire back panel because it only comes as one one piece you can't just get a fan.

1 comment:

LGUS said...

So I am pleased to hear that the issue was indeed taken care of. Thankfully the food was SAVED! I’m happy the issue did not advance to an even bigger issue due to your knowledge with defrosting the fridge yourself. Good thinking! If there are any further issue we can tackle click the link below and I will be more than happy to help assist you. https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=WEB_98_2eb0e2f787b4b43169d467ef7d6e3228&agent=4588426