We woke up this morning to no hot water after a frigid night, the tankless had frozen over. By the afternoon it had thawed out and is working fine, no leaks or anything, so it could be worse but we're worried about tonight. This is a picture I took, trying to figure out what model of heat tape they used since that is supposed to stop things like this from happening. The heat tape controller is that black box on the left, and those metal looking tubes are the heating lines. We love the tankless when it works, but if something is going to go wrong it always seems to be this thing.
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